AI is changing everything. From how we work to how we interact with the world. It’s also challenging our strongly held beliefs and reshaping how we imagine the future.

Slowly, but surely, AI is also changing how we find, shortlist and hire talent. And so it begs the question: are we building a future of unprecedented fairness, or unwittingly coding our biases into the very systems meant to eliminate them? AI promises efficiency and insight in Talent Acquisition. Yet, this powerful tool also brings with it the risk of perpetuating and even amplifying existing biases in recruitment.

At TBH, we don't shy away from this critical question. We confront it head-on.

Imagine a world-class software engineer, passed over because an AI deemed her voice "too soft" in a video interview. Consider a neurodiverse candidate with exceptional problem-solving abilities, screened out by an AI that misinterpreted his communication style.

These are real-world examples of AI bias in action, robbing organizations of incredible talent and denying individuals the opportunities they deserve.

So, does AI inherently lead to biased recruitment? Our answer: It doesn't have to.

At TBH, we're not just dreaming of a future where AI becomes a great equalizer in recruitment—we're actively building it. We believe that acknowledging the potential for AI bias is the first step toward eliminating it. We've witnessed firsthand how misapplied AI can perpetuate unfairness. But we've also seen the transformative power of thoughtfully designed, ethically implemented AI in creating more diverse, dynamic, and successful teams.

We believe:

• In the power of technology to enhance human decision-making, not replace it.
• That diversity is a strength, and inclusivity is non-negotiable.
• That bias, both conscious and unconscious, has no place in the hiring process.
• In transparency and accountability in our AI systems and processes.
• That ethical AI in recruitment is not just possible, but essential.

Our Commitments to Combating AI Bias:

• Objectivity First: We pledge to design and refine our AI systems to focus solely on job-relevant skills and qualifications.
• Human Oversight: Our AI augments human decision-making, it doesn't replace it. The final decisions always rest with human recruiters and hiring managers.
• Bias Detection and Elimination: Our AI is designed to identify and filter out potentially biased language in feedback, ensuring focus on job-relevant skills only.
• Diverse Development: Our AI is built by diverse teams using representative datasets, because we know that diversity in creation leads to fairness in application.
• Continuous Vigilance: We commit to ongoing monitoring, testing, and auditing of our AI outputs to detect and eliminate bias. This is not a one-time effort, but a continuous process integral to our operations.
• Transparency: We're open about our AI processes, educating users about both the capabilities and limitations of AI in recruitment.
• Candidate Empowerment: We help organizations provide candidates with constructive, actionable feedback, turning every interaction into an opportunity for growth.
• Accountability: We welcome scrutiny of our practices and commit to being accountable.

Bias: Your Reflection, Not Ours

Our vision extends beyond just processing feedback - we aim to hold up a mirror to your organization's hiring processes. As we develop our AI capabilities, we're committed to building tools that will help you identify and address both conscious and unconscious biases.

Here's what's in our backlog:

• Pattern Recognition: We're developing a framework that will identify recurring themes in interviewer feedback across multiple candidates. Our goal is to create a system that flags potential biases, such as consistently favoring candidates from certain backgrounds or using gendered language.
• Data-Driven Insights: We envision providing organizations with aggregated, anonymized reports showcasing these patterns, offering a clear view of potential biases in their hiring processes. Imagine discovering that your team unconsciously favors extroverted candidates for roles that don't require those traits. By highlighting this trend, you could adjust your criteria and potentially see significant increases in team efficiency and diversity.
• Actionable Recommendations: Along with insights, we aim to offer tailored suggestions for addressing these biases, from adjusting interview questions to implementing bias training for interviewers.

Our goal is to ensure that the only thing reflected in your hiring decisions is the true potential of your candidates. We believe that by spotlighting hidden biases, we can help you not just make better hires, but create a more equitable workplace culture.

AI Bias? Not on our watch.

So, AI Bias? Yes, it's a real threat. But at TBH, we're proving every day that it's a threat we can overcome. We're not just asking the hard questions about AI bias – we're answering them with action. We're building a future where AI becomes a great equalizer in recruitment, opening doors rather than closing them, revealing potential rather than reinforcing preconceptions.

Come on our journey as we make recruitment more fair, more insightful, and more human than ever before.

Talk to us.